Jul 14, 2026
Replay of Yadi Caro's interview at the Fixed Ops Mastermind podcast.
To see video go to https://youtu.be/rvuk1LdyP2o?si=k6FcYvBEemzZUlO5
"The best service advisor usually makes the worst service manager at first. Nobody taught them how to lead humans. Dave Foy sits down with Yadi Caro, organizational psychology...
Apr 28, 2026
Soft skills are having a moment—but they’re still widely misunderstood, undervalued, or dismissed as “nice to have.” In this episode, Galen sits down with Yadi Caro to unpack why that perception persists—and why it’s costing teams more than they realize. Drawing from her experience working with elite...
Feb 10, 2026
In this episode, learn how to do a listening audit to help you and your team improve your listening skills.
Get a copy of the book Hardcore Soft Skills: A Guide to Work With Humans.
Also available in Amazon, Audible, Walmart, and Barnes and Noble.
Here are more epsiodes on listening and other communicaton skills:
Feb 4, 2026
Netwroking is not just for job searching. At work, we need to build realtionships to get stuff done.
Get a copy of the book Hardcore Soft Skills: A Guide to Work With Humans.
Also available in Amazon, Audible, Walmart, and Barnes and Noble.
For previous episodes and more resources go to:
Nov 4, 2025
How do we create a joyful workplace? In this episode, Rich Sheridan, co-founder of Menlo Innovations, and author of Chief Joy Officer and Joy Inc, shares how we built a culture of joy in his tech company.
For courses and coaching https://www.hardcoresoftskillspodcast.com/courses/